TERMS & CONDITIONS

ARTICLE 1 — COMPANY INFORMATION

H2OHM is operated by:

Legal Entity: B-BODY BV
Trading Name: H2OHM
Registered Address: Bethaniëlei 35, 2970 Schilde, België
Company Registration Number: 36009047
VAT Number: BE0751.795.332
Privacy Contact: info@bbody.com

The legal entity identified above is the data controller for the processing activities described in this Privacy Policy, unless otherwise stated.

Throughout these Terms & Conditions, references to “H2OHM”, “we”, “our” and “us” refer to the legal entity operating this website.

ARTICLE 2 — SCOPE

These Terms & Conditions apply to purchases made through the official H2OHM online store.

Separate agreements may apply to wholesale purchases, distribution arrangements, event sponsorships, influencer collaborations and other commercial partnerships.

Mandatory consumer rights remain applicable regardless of these Terms & Conditions.

ARTICLE 3 — PRODUCTS

H2OHM offers premium sparkling beverages.

Product descriptions, ingredients, nutritional information, packaging details and availability are displayed on the relevant product pages.

We aim to provide accurate and up-to-date product information.

Customers should always consult the product packaging for the applicable ingredient declaration, allergens, storage instructions and best-before date.

ARTICLE 4 — PRICES & PAYMENTS

Product prices are displayed in the applicable currency.

Taxes and delivery charges will be communicated before the customer completes the purchase.

Payment must be made using an accepted payment method.

We reserve the right to correct genuine pricing errors in accordance with applicable law.

ARTICLE 5 — ORDERS

By placing an order, customers confirm that the information provided is accurate.

After submitting an order, customers will receive an order acknowledgement.

The moment at which a binding sales contract is concluded will be communicated through the checkout process and order confirmation.

We may refuse or cancel orders where legally justified, including cases involving fraud, unavailable products or genuine pricing errors.

Where payment has already been received for an order that cannot be fulfilled, the appropriate refund will be issued.

ARTICLE 6 — SHIPPING & DELIVERY

Shipping destinations, delivery charges and estimated delivery times are provided during checkout.

Delivery arrangements are further described in our Shipping & Returns Policy.

Any transfer of risk to the customer will take place in accordance with applicable consumer protection legislation.

ARTICLE 7 — RETURNS & REFUNDS

H2OHM sells consumable beverage products.

Opened or unsealed products may be excluded from the statutory withdrawal right where the applicable legal conditions relating to health protection or hygiene are satisfied.

Eligible unopened products remain subject to applicable statutory withdrawal rights.

Refunds, returns and defective product claims are handled in accordance with our Shipping & Returns Policy and mandatory consumer legislation.

ARTICLE 8 — INTELLECTUAL PROPERTY

All intellectual property rights relating to original H2OHM brand assets belong to H2OHM or their respective rights holders.

These rights may include:

• Registered and unregistered trademarks
• Brand names and logos
• Product packaging and designs
• Original photography
• Campaign imagery
• Videos and audiovisual materials
• Website designs and graphics
• Original written content
• Advertising materials
• Creative concepts
• Promotional content

No intellectual property rights are transferred to website visitors or customers merely through accessing the website or purchasing H2OHM products.

ARTICLE 9 — PROTECTION OF H2OHM CONTENT

Unauthorised commercial exploitation of protected H2OHM content is prohibited.

Third parties must obtain the appropriate written permission before reproducing, publishing, distributing, modifying or commercially exploiting protected H2OHM assets.

This includes use in:

• Advertising campaigns
• Commercial social media content
• Paid advertisements
• Sponsored publications
• E-commerce websites
• Product listings
• Event promotions
• Marketing presentations
• Promotional videos
• Commercial partnerships
• AI-generated commercial content

The fact that content has been published on the H2OHM website or social media channels does not automatically make it available for unrestricted commercial use.

ARTICLE 10 — ROSE BERTRAM: IMAGE & PERSONALITY RIGHTS

Rose Bertram’s name, image, likeness, voice, identity and other legally protected personal attributes are subject to applicable rights and protections.

Third parties must not use Rose Bertram’s identity or identifiable content for commercial advertising, endorsement or promotional purposes without the appropriate authorisation where required by law.

This includes unauthorised use in:

• Advertising campaigns
• Product endorsements
• Sponsored social media publications
• Promotional videos
• Commercial websites
• Event advertising
• Third-party brand partnerships
• AI-generated advertising or synthetic endorsements

No third party may falsely suggest that Rose Bertram endorses, sponsors, represents or is commercially associated with a product, company or service.

Any required authorisation must be obtained from Rose Bertram or her duly authorised representatives, together with permission from any other relevant rights holders.

ARTICLE 11 — UNAUTHORISED COMMERCIAL ASSOCIATIONS

Third parties must not falsely represent themselves as official H2OHM partners, distributors, ambassadors, sponsors or representatives.

The use of H2OHM branding to create misleading commercial associations is prohibited.

Receiving complimentary products, participating in an event or appearing in H2OHM-related content does not automatically establish an official commercial partnership.

ARTICLE 12 — CONTENT LICENSING

Commercial use of H2OHM’s protected creative materials requires the appropriate written licence or authorisation.

Any licence must clearly define:

• The licensed materials
• Permitted usage
• Duration
• Territory
• Distribution channels
• Advertising rights
• Modification rights
• Applicable licensing fees

Unless expressly agreed otherwise, no unrestricted commercial usage rights are granted.

ARTICLE 13 — LEGAL ENFORCEMENT

H2OHM takes intellectual property protection seriously.

Where legally justified, unauthorised use of protected H2OHM assets may result in enforcement action.

Such action may include:

Cease-and-Desist Notices

Formal demands to discontinue infringing activities.

Content Removal Requests

Requests for immediate removal of infringing material from websites, advertising platforms and social media.

Claims for Damages

Claims for compensation where infringement has caused legally recoverable harm.

Injunctive Relief

Applications to competent courts for orders preventing further infringement.

Legal Costs

Recovery of legal expenses where permitted by applicable law.

Further Proceedings

Additional legal action where necessary and proportionate.

Rights relating to Rose Bertram’s name, image, likeness or personality may be enforced by Rose Bertram or her authorised representatives where legally appropriate.

No automatic financial penalty arises solely from this clause. Any compensation claim must be supported by an applicable legal basis.

ARTICLE 14 — INFLUENCER & PR COLLABORATIONS

Products supplied for influencer gifting, PR seeding, sponsorships, events or promotional collaborations may be subject to separate written agreements.

Unless otherwise agreed, receiving complimentary H2OHM products does not grant permission to:

• Claim an official ambassador relationship
• Represent H2OHM commercially
• Use protected H2OHM campaign assets in advertising
• Imply an exclusive partnership
• Use Rose Bertram’s image or identity for commercial endorsement

Any commercial content rights, exclusivity terms, advertising permissions or promotional deliverables must be agreed separately.

ARTICLE 15 — USER-GENERATED CONTENT

Customers and community members may share their experiences with H2OHM on social media.

Tagging H2OHM or using an official brand hashtag does not automatically transfer copyright ownership or grant H2OHM unrestricted commercial usage rights.

Where necessary, H2OHM will request appropriate permission before using third-party content for commercial purposes.

ARTICLE 16 — PROHIBITED WEBSITE ACTIVITIES

Users must not:

• Use the website for fraudulent or unlawful purposes
• Attempt to compromise website security
• Misrepresent their identity
• Interfere with website functionality
• Infringe applicable intellectual property rights
• Use protected website content commercially without authorisation

ARTICLE 17 — PRODUCT RESPONSIBILITY

H2OHM is responsible for its products in accordance with applicable law.

Nothing in these Terms & Conditions limits or excludes liability that cannot legally be excluded.

Customers retain all mandatory rights relating to defective, unsafe or non-conforming products.

ARTICLE 18 — THIRD-PARTY SERVICES

Our website may use third-party payment, shipping, analytics and other service providers.

These providers may operate under their own terms and privacy policies.

H2OHM remains responsible for its own legal obligations.

ARTICLE 19 — FORCE MAJEURE

Where events beyond our reasonable control affect our ability to perform contractual obligations, we will handle the situation in accordance with applicable law.

Mandatory consumer rights, including rights relating to non-delivery, remain unaffected.

ARTICLE 20 — GOVERNING LAW

These Terms & Conditions are governed by the laws of [Applicable Country].

Where consumers reside in another jurisdiction, this choice of law does not deprive them of mandatory protections applicable under relevant consumer legislation.

Disputes will be submitted to the competent courts as determined by applicable jurisdiction rules.

ARTICLE 21 — CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time.

Updated versions will be published on our website.

Changes will not retroactively alter existing consumer contracts unless legally permitted.

ARTICLE 22 — CONTACT

For legal enquiries, intellectual property matters or content licensing requests:

info@bbody.com